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Newsletter September 2024 |
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| Hello Reader, |
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| Welcome to the latest edition of GH Pulse, your go-to source for insights into the ever-evolving retail industry.
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| Years ago, malls were the only beating heart of retail. However, with the rise of eCommerce, the increasing costs of operating brick-and-mortar stores have significantly impacted footfall in the malls. But this doesn't mark the end of the shopping mall era. By 2030, it's predicted that 45% of malls will incorporate mixed-use developments, with 85% of those projects maintaining a retail anchor on-site. |
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| Retailers today are integrating their online and offline channels discovery, experience and commerce to stay upbeat with the omnichannel consumption trends. From buy-online-pickup-in-store (BOPIS) to returning online purchases in physical locations (BORIS), B&M stores & Malls are leveraging Digital at scale to evolve as omnichannel hubs and keep up with changing consumer expectations. This strategy not only enhances footfall at the stores but also brings customers back for more. In-mall delivery services, click-and-collect options, and seamless digital payment systems are now integral to the mall experience, offering consumers a unified shopping journey. |
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| And with the festival season knocking on doors, the pressure to deliver the best experiences is ON! Retailers are preparing for a surge in demand. For instance, Fashion retailers are gearing up for a potential 15% revenue growth, while the F&B sector braces for increased demand. For many top brands, this period accounts for nearly 30% of their annual sales. Furthermore, Quick-commerce platforms will also see a lot of action, with consumers opting for convenience and last-minute deliveries, spurring the expansion of 24x7 services to meet customer needs even in the wee hours. |
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| As we look toward the future, it's clear that omnichannel retailing will continue to reshape the industry, merging the convenience of eCommerce with the immersive, experience-driven nature of physical stores. Retail malls stand at the forefront of this transformation, offering consumers the best of both worlds and redefining the future of shopping. |
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| InDUSTRY EVENTS |
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Thought-provoking Conversations
at Mapic India 2024 |
| Team GH discussing how Global Retail Brands leverage Digital Transformation to thrive in the Omnichannel landscape. |
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Honouring Retail Visionaries
at the Chairman's Club |
| As a Digital Commerce Enabler, it was an honour to engage in this prestigious gathering, shaping the future of retail. |
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| SPOTLIGHT |
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BIGBOX UAE – A Global Retail &
E-commerce Summit |
| Team GH interacting with global retail business leaders at the Big Box UAE 2024. |
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| CLient additions |
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| GH CLIENT TESTIMONIAL |
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| "GH is managing our eCommerce tech-stack seamlessly and in a great way." |
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| Zahid Ansari |
Head of Information & Retail Technology
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| Featured Story |
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MAPIC India 2024 decodes
the
new retail code |
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| PEOPLE POwer |
| Team GH bringing the festive spirit of Onam to the office! |
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| A leading full-stack Digital Commerce Enabler helping growth-focused Retail Brands in their Digital Transformation journey right from creating high-converting websites powered by composable commerce technology to crafting brand-native digital content that leads to conversion and retention as well as enabling the omnichannel business growth in the global retail spectrum. |
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| Scale Your Business Online! |
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| Delhi | Mumbai | Bengaluru | Dubai |
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